1. Home
  2. Responsible Gaming
Responsible Gaming

At 90xo Responsible Gaming — Keep it fun. Keep it in control.

Gaming is entertainment — not harm. 90xo believes every player should know their limits and play accordingly. We're committed to giving you a safe, healthy, and enjoyable gaming experience.

18+

This platform is for users aged 18 and above only. Responsible gaming is our highest priority.

For quick assistance

Live Support

Our team is available 24/7 via live chat

Email Support

[email protected]

Self-Exclusion Tools

Activate anytime from Account Settings

90xo's Responsible Gaming Initiative

We don't just offer games — we're committed to your protection too

Personal Limit Settings

You can set your own deposit limits, time limits, and betting limits. If you reach any of these limits, the system will automatically stop you.

Session Time Monitoring

See exactly how long you've been playing in real time. After a set period, the app will automatically remind you to take a break.

Self-Exclusion Feature

If you want to step away from the platform — temporarily or long-term — activate the self-exclusion option with just one click.

Loss Limit

Cap your maximum daily, weekly, or monthly losses. The system will alert you before you reach the limit.

Age Verification System

Every member's age is verified through a strict KYC process. No one under 18 can open an account at 90xo.

Professional Support

If you feel something is wrong, our trained support team is available 24/7. Professional counseling referrals are provided when needed.

What is responsible gaming and why does it matter?

Responsible gaming means keeping gaming a form of entertainment — not the center of your life. At 90xo, it means enjoying games within your financial means, in a healthy state of mind, and for a defined amount of time.

Online gaming is growing rapidly in popularity across Bangladesh. But like any form of entertainment, it comes with limits. When those limits are ignored, a casual hobby can turn into a habit — one that negatively affects your family, work, and health.

90xo has always believed — A happy, healthy player is our best member. That's why we don't just offer games — we also provide multiple tools and support systems to keep you protected.

Keep in mind: Never treat gaming as a source of income. It's a form of entertainment — just like watching a movie or playing sport.

Signs of Problem Gaming

The signs below will help you assess whether your gaming habits are healthy. If you recognise one or more of these in yourself, it's time to take action:

  • Spending beyond your budget and feeling regret afterward.
  • Placing larger bets to try to recover lost BDT.
  • You are neglecting family or work to focus on gaming.
  • You feel restless or irritable when you're not playing.
  • You are lying to loved ones about your gaming.
  • You are skipping sleep, meals, or neglecting your health to play.
  • You are borrowing money or dipping into savings to fund your gaming.

If you notice these signs, Contact the 90xo support team immediately or activate the self-exclusion feature.

The Golden Rules of Safe Gaming

Follow these rules to ensure responsible gaming at 90xo. These aren't just suggestions — they're the key to keeping your gaming enjoyable for the long run:

  • Set a budget beforehand: Decide in advance the maximum amount in BDT you'll spend on gaming each week or month — and treat that as your absolute limit.
  • Stick to your time limits: Decide how long you'll play each day. Set a timer and stop when it goes off.
  • Don't chase your losses: Placing bigger bets to recover lost money is the biggest mistake you can make. Every session is a fresh start.
  • Don't play under stress: Stay away from gaming when you're angry, sad, or stressed. Play only when you're in a good headspace.
  • Let your family know: Talk openly with your family. Their support will help you stay within your limits.
  • Take breaks: Take at least a 10-minute break every hour. Get up, walk around, drink some water, and rest your eyes.
  • Enjoy the wins, don't chase them: Celebrate a win, but don't let greed push you to keep chasing more.

90xo's Responsible Gaming Tools

We've built several effective tools to help keep you safe. You can manage all of them easily from your Account Settings:

Deposit Limit

Set your own daily, weekly, and monthly maximum deposit limits.

Session Time Limit

Set how long you want to play in one session — you'll be automatically logged out when time is up.

Cooling-Off Period

Take a temporary break ranging from 24 hours up to 6 weeks.

Self-Exclusion

The option to close your account from 6 months up to permanently.

Gaming History

View your full betting and win/loss history at any time.

Promotion Opt-Out

The option to turn off notifications for bonuses and promotional offers.

Steps to Activate Self-Exclusion

If you feel you need a break, follow the steps below to easily activate self-exclusion:

1

Log in to your account

Log in to your 90xo account and click the profile icon.

2

Go to Settings

Go to the "Account Settings" or "Responsible Gaming" menu.

3

Choose an Option

Choose from a cooling-off period, temporary self-exclusion, or permanent exclusion — whatever suits your needs.

4

Confirm

Self-exclusion takes effect as soon as you click the confirmation link sent to your email.

5

Contact Support (Optional)

If you need assistance, let our team know via live chat — they'll help you complete the process.

Important: Once self-exclusion is activated, your account cannot be reopened before the set period ends. This is in place for your own protection.

Self-Assessment

Ask yourself these questions honestly:

1

Did you spend more on gaming than your budget allowed last month?

2

Have you ever tried to win back money by continuing to play after a loss?

3

Has gaming caused you to neglect family or work?

4

Do you feel uncomfortable or irritable when you're not playing?

5

Have you hidden your gaming activity from the people close to you?

If more than 2 answers are "Yes", please speak with our support team right away.

Quick Navigation

18+

For Adults Only

All 90xo services are for users aged 18 and above. Account registration by minors is strictly prohibited.

Common Questions About Responsible Gaming

What our members ask most

Yes. When self-exclusion is activated, you will be given the opportunity to withdraw any remaining balance in your account. Once the withdrawal is done, the account will be closed for the specified period.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

If a minor in your family has created an account, contact our support team immediately. We'll verify the account promptly and take the necessary action. We also recommend enabling parental control software on your devices.

Start by reaching out to the 90xo support team — we can refer you to professional counseling services. You can also contact a mental health specialist or the psychiatry department at a hospital in Bangladesh. Remember: asking for help takes real courage.

A Cooling-Off Period is a short-term break — from 24 hours up to 6 weeks. Your account will be inaccessible during this time but reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months to permanent — with no option to reopen your account before the set period expires.

Yes, completely free. All of 90xo's responsible gaming tools — deposit limits, session time, self-exclusion, loss limits — are available to every member at no cost. There are no charges for using any of them.
Safe Gaming

Play Responsibly, Enjoy Every Moment

Gaming at 90xo is about more than winning — it's about fun, excitement, and entertainment. Play within safe limits and enjoy every moment.

Register for Free Login Download the app
বাংলা